An essential training workshop for those who want to develop their emotional intelligence skills. Having these skills equips you to positively deal with the 4 basic emotions (glad, sad, mad and scared). How do we express or mask these emotions? Do men and women express anger differently? What is the relationship between trauma and anger and the fight/flight response?
This workshop is open for all members of the public and is of particular interest to managers and supervisors, business owners, human resource professionals, employment service providers and professionals.